23.1.17

So you want to become a bookseller.

Ever since I started my apprenticeship in 2014 and started working as a bookseller, friends of mine (and friends of friends, and friends of friends of friends, and...) started stating that they would like to become one, too - or at least they heavily considered it.
I am not in the age anymore where you get all defensive about people doing your thing - in fact, I only started working in this field because I met my ex who is a passionate bookseller, told me about his job and gave me the opportunity to try it out at the shop he works at. When I hear people telling me that they want to do what I do, I feel like I am following in his footsteps, and since he is an amazing person with remarkable work ethics and so much love for what he does, I'd be proud if I was.
Thig is, I always feel like my job is not portrayed correctly. Not even by me. Of course I tend to only post/tweet about the nicr stuff. The moments that warm my heart and reassure me that I made the right choice. A lot of people seem to think that as a bookseller, you're mostly a bibliophile who gets paid for reading and gushing about books with customers - which is not inherently wrong, but simply not the whole truth.
To be very, very honest: I have seen a lot of people starting to work in this field and get disappointed, then frustrated, then quit because it is not what they expected.
And even though I love my job, my reality is very different to the reality of other booksellers (mostly due to a great team of coworkers and our amazing, kind customers) - and even I don't always love it.
To be very honest again: If it wasn't for my awesome colleagues and people in my life I can vent to, I wouldn't speak of my work half as fondly in public.
Now all of this may sound like I wanted to unsell becoming a bookseller to people. I really don't! But I think people should get disillusioned so they can choose this job without false expectations.
So here is a few tips and experiences that you should consider while considering a bookshop as your working place:

1. Think bookselling is reading and loving books for a paycheck? Think again!
As I said, my reality is really different to others. Yes, in my shop I get to read at work sometimes, and I get to gush about books I liked with customers. But this is an absolute exception. A lot of the other booksellers I know don't. It really depends where you're working. In a big chain? Forget it! In a small shop there might be the chance, but usually, there is too much to do. Because bookselling is, in the end, a retail job like any other retail job. There are things to be organized, shelves to be stocked, shelves to be cleaned, there is just so much to do most of the time. That I get to read is only due to the fact that I am still an apprentice and thus not qualified to do some of the work behind actually running a bookshop, and even then, it rarely happens that I am finished with everything and it's a quiet afternoon so I can spend time between customers reading. In fact, I am pretty sure that, once I started my next job, I'll have to go back to only reading in my free time.

2. Selling books is hard physical work!
This is also something that differs depending on where you work, but every shop has deliveries from publishers and wholesalers, and that means: hauling, hauling, hauling! If you are not at least a bit fit, either get fit or give up on that idea. Especially if you work for a shop that equips schools with textbooks, you'll be able to spend days just carrying tons of books from A to B and back. It's exhausting, and you will come home in the first few weeks and just fall asleep as soon as you went through the door. Promise!

3. Selling books is hard mental work!
Jup, it's both. This point is actually two points. First, it is mentally exhausting because you have to think a lot. You have to calculate a lot of stuff, even with the most mundane tasks you'll have to be fully concentrated because if you make one mistake you might be sending your company right into insolvency, and you have to be a true Sherlock Holmes, which brings be to the second point. If you work retail, it's inevitable that you will come across customers that will be very demanding. "I don't remember the title [nor the author nor the publisher nor anyting that might be actually something I can put in my catalogue to look it up] but the book was blue!" isn't a well-known phrase amongst booksellers for nothing. Or you get titles that are completely messed up from what they actually are. Or you get "You know, that English textbook for year 7!" Mate, there are literally a few hundred of those. Finding what your customer actually wants is something that will happen. Often. And you need to think, think, think. And, if you're lucky, remember all the books you ever saw in your life (not read, saw). And the ones your whole family, all your friends and your coworkers read. Being a catalogue on legs is helping a lot. I am still working to get to that point at some day right before my retirement.

4. It's not for introverts.
By that, I don't mean introvert as in having to recover all for yourself after spending time with people to charge your social battery again. I am that kind of introvert, and it's fine, really. I mean introvert as inbeing shy, being sensitive, generally prefering to be left alone. Soft skills are key in this field. You'll come across a lot of different kinds of people at work, and it is vital to treat all of them well, from the elderly highly-intellectual person over the soccer mom over the loud overly-excited lover of crime fiction over the sci-fi nerd to the small child who wants to spend their pocket money on Diaries Of A Whimpy Kid. No matter how they treat you. Keep smiling, stay polite, even if the soccer mom yells at you for ordering the exact English textbook for year 7 she pointed at the other day in your catalogue to be the book she needs that turned out to be the absolute wrong book for her childs class. This is hard as well, and you need to be thick-skinned to get through that. Luckily, I can say that, for me, that happens about... once a month, maybe? But those moments are hard, and it's a huge learning process to get to the point where you stop taking it personally and just get over with it. Just smile and wave - and vent to your coworker once there are no customers in the shop anymore.

5. It won't make you rich.
In fact, I am glad we have minimum wage in Germany, because when I finished my apprenticeship, if I work the same hours as I do now, I can comfortably survive on minimum wage as long as I still only have to feed myself. Bookselling is not a well-paying field. I compared wages with my boyfriends field the other day, and his entry wage will be my absolute top - ya know, in case I ever start my own company and it does well.
To be a bookseller, a Spongebob-like work ethic is helping a lot - you know, that episode where he pays Mr Krabbs for letting him work at the Krusty Krab? That. Being a bookseller is being an idealist. If you don't love the job enough that'd you'd do it for free, don't consider it.
 
If at this point you still think that sounds like a lot of fun - congrats, you have what it takes to be an awesome bookseller, and I'd be happy to have you as a colleague some day! Because, and this is important: In the end of the day, no matter how long and exhausting it was, no matter how much my back and my head hurt, I still wouldn't want to do anything else. Being a tad masochist helps, I guess.
I would still recommend, if possible, to do an internship at a bookshop first. Try it. Actually live it for a week or two and see how it feels. I am still not sure if I would be as enthusiastic about it if I didn't know what I got myself into beforehand. Maybe I would've been disappointed as well.
I am so very glad I wasn't.

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